Welcome to OSTC Flour Mill. By accessing our website (www.ostcflourmill.com) or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or placing an order, you agree to abide by these Terms & Conditions, our Privacy Policy, and any other policies posted on our site. If you do not agree, please refrain from using our services.

2. Product Information

We make every effort to display accurate product descriptions, images, and specifications of our flour mill machines. However, we do not guarantee that product descriptions or other content are 100% accurate, complete, or error-free. All images are for reference purposes only.

3. Pricing & Payment

• All prices are listed in [INR or applicable currency] and are inclusive/exclusive of applicable taxes as mentioned.
• We reserve the right to change prices at any time without prior notice.
• Payment must be made in full before shipment, through secure payment gateways provided on our website.

4. Order Confirmation & Cancellation

• Once you place an order, you will receive a confirmation email with order details.
• OSTC reserves the right to cancel or reject any order in case of incorrect pricing, out-of-stock items, or suspected fraud.

Customers can cancel orders within 24 hours of placement by contacting us at info@ostcflourmill.com.

5. Shipping & Delivery

• Orders are shipped within 1-5 business days, depending on availability.
• Delivery time varies by location, typically between 5-10 working days.
• OSTC is not liable for delays caused by courier companies, weather, or unforeseen events.

6. Warranty & Returns

• All machines come with a 1 year motar & panel warranty from the date of delivery.
• Warranty covers manufacturing defects only and does not include damage due to mishandling, electrical issues, or wear & tear.
• Returns are accepted only for damaged or defective products within 7 days of delivery. Customers must share unboxing video/photos as proof.

7. User Responsibilities

• You agree to provide accurate and up-to-date personal and shipping information.
• You are responsible for maintaining the confidentiality of your account details.
• You must not misuse the website or engage in any illegal or harmful activities.

8. Intellectual Property

All content on the website-including logos, product descriptions, images, and videos, is the property of OSTC Flour Mill and may not be reused, copied, or modified without written permission.

9. Limitation of Liability

OSTC is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website. Our maximum liability is limited to the amount paid for the specific product.